Inside Sales Lead Generator Team Manager

Job Description

We are searching for a Lead Generation Team Leader. Your first objective will be to build your team. Your team will be the first point of contact for most of our prospects and is a critical role in establishing Exchange Media Group as the leading marketing agency in our area. Your team will focus on qualifying and generating new sales opportunities to support our Business Development team's pipeline. You will coach, mentor and develop your team. You will be in charge of managing their daily activities, growth plan and overall lead generation strategy. Your office hours are 8:00 am - 5:00 pm Monday thru Friday in our Fayetteville office.

Team Responsibilities

  • Develop new leads to call

  • Contact and qualify cold and warm prospects via phone and/or email

  • Team members should make a minimum of 100 outbound calls per day

  • Respond to all inbound inquiries

  • De-duplicate new leads against the current database

  • Develop email concepts to target prospects

  • Qualify and pass leads to Account Manager and Business Development teams

  • Achieve daily, weekly and monthly activity and sales lead objectives

  • Learn and effectively apply our structure and consultative prospecting approach

  • Maintain all sales activity within our CRM system

  • Show up every day with a positive attitude and a willingness to learn

  • Focus on team contributions as well as your own successes

Key Qualifications

  • College degree or equivalent work experience

  • 1+ years of outbound sales experience preferred

  • Excellent written and verbal communication skills

  • Strong interpersonal skills with the ability to converse and build rapport with internal and external customers at all levels from front-line staff to C-suite

  • Driven with strong desire to succeed and track record of achieving and exceeding goals

  • Ability to quickly learn new industry and terminology

  • Overall interest in technology solutions with solid tech skills (Google mail/shared calendars) and experience or ability to quickly learn CRM tools such as Nutshell.com

  • Strong active listening and influence skills

  • Coachable

  • Resourceful

  • HUNTER mentality, professionally aggressive and highly motivated

  • Exceptional organizational skills


The Company offers full-time employees both company supplemented and voluntary benefits. You are eligible for benefits after your first 90 days and upon your 1 year anniversary. A snapshot of current benefits is outlined below. The full details can be found in the Company Handbook. Benefits can change as our company evolves.

  • Holiday and Vacation Time: Exchange Media Group observes 7 paid holidays (New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, the Day after Thanksgiving Day and Christmas Day). Exchange Media Group gives employees a paid day off for their Birthday! Employees become eligible for holiday pay and birthday time off after their first 90 days of employment.

  • PTO: Years of Service - 0-23 Months receive 15 Days per year; 24-59 Months receive 20 Days per year; 60+ Months receive 25 days per year

  • Insurance: Full-time employees may participate in a medical insurance plan offered through the company. The Company pays 60% of the monthly premium for the employee. Each employee pays the first $2,250 of their deductible; the company pays the next $1000; the employee pays the remainder of the $5,500 deductible.

  • 401(k) Retirement Plan: You may participate in a 401(k) plan. After your first year of employment, the company will match 100% of your contribution of 3% of your income and 50% of your contribution of 4% and 5% of your income.

  • Savings Plan - You can have money deducted from your pay each week that goes into a savings plan that earns 2.6% interest per annum. You can put as little as $5 per week, keep the total of your savings balance to a maximum of $5,000, take out money a minimum of every six weeks.

  • We do not like to change benefits or compensation structure but Exchange Media Group does reserve the right to alter all items if business conditions require it.

Exchange Media Group is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.


Company Description
It all began in 1979 when local businessman Bill Thomas published the first issue of the Exchange. The direct mail shopper was created with one purpose in mind--to help local businesses and individuals make connections.
Four decades have passed since that first issue rolled off the press. Today, the Exchange continues to help thousands of people make connections through six weekly print and online editions that reach throughout southern middle Tennessee and beyond. We also publish a farm equipment magazine, a real estate guide, as well as tourism and community magazines.
Exchange Media Group specializes in growing businesses through creative, effective, and measurable digital marketing strategies. Whether it's through Print Marketing, Ad Design, Website Design, Classified Websites, or Digital Services we understand that great marketing comes down to great communication.
Today, our goal at Exchange Media Group is the same as it has always been--to make connections, it's what we do best.

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